Contact
Contact form
Email: info@kiki-health.com / Telephone: +44 (0) 1263 738 660
Online Chat: Available during our standard office opening times.
Mailing Address: KIKI Ltd, Unit 4, Aylsham Business Estate, Shepheards Close, Aylsham, Norfolk, NR11 6SZ, United Kingdom.
Our offices and Live Chat are open Monday to Friday 9:00am - 5:30pm excluding bank holidays.
FAQs
Below are some of are most commonly asked questions.
You can access our entire FAQ page here.
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I CAN'T LOGIN TO MY ACCOUNT?
We always recommend that you first try to reset your password, which you can do at the login screen by clicking "forgot your password." If you are still having trouble logging into your account, please contact us directly either by phone or through our above 'contact us' form.
CAN I CHANGE MY SHIPPING ADDRESS AFTER MY ORDER IS PLACED?
Our top priority is ensuring that orders are shipped promptly for our valued customers. If you need to update your address after placing an order, please reach out to us as soon as possible, preferably within the same day.
DO YOU SHIP INTERNATIONALLY?
Yes, we do ship worldwide. You can find detailed information about our shipping policy: delivery policy
HOW LONG WILL IT TAKE UNTIL I RECEIVE MY ORDER?
This is determined by the shipping option you choose at the checkout. Each option should include an estimated arrival time, and more details can be found below: